Zendesk, Inc. financial metrics

Professional SEC-based dashboard for profitability, financial health, and growth with transparent scoring logic. Latest period: Q3 2022.

Location
San Francisco, CA
Fiscal year end
31 December
Latest financial report
28 Oct 2022

Latest SEC snapshot (2022-10-27) highlights Return On Equity -69.4%, Return On Assets -11.8%, and Operating Margin -16.2%.

How Calculated (standard_v1)

Metrics are computed with a market-consensus convention designed for cross-portal comparability.

  • TTM Operating Income / TTM Revenues
  • Current Assets / Current Liabilities (latest instant quarter)
  • (Current Assets - Inventory) / Current Liabilities; fallback: (Cash+Short-Term Investments + Accounts Receivable) / Current Liabilities
  • Total Debt / Stockholders Equity (latest instant quarter; shared unit; freshest series)
  • TTM Net Income / Average Equity (current quarter + same quarter previous year) / 2
  • TTM Net Income / Average Assets (current quarter + same quarter previous year) / 2
  • TTM NOPAT / Average Invested Capital, where NOPAT=Operating Income*(1-tax rate), Invested Capital=Equity+Total Debt-Cash & ST Investments
  • TTM Revenues YoY
  • TTM Net Income YoY

Financial Quality Score

Transparent 0-100 scoring model based on profitability, financial health, and growth factors.

37.5/100

Weak Confidence high

Return On Equity

-69%

Metric score 0.0/100

Return On Assets

-12%

Metric score 0.0/100

Financial Health

Current Ratio
1.83x
Quick Ratio
0.99x
Debt to Equity
5.62x

Strengths

Current Ratio, Quick Ratio, and Revenues YoY

Watchpoints

Return On Equity, Return On Assets, and Operating Margin

Key metrics snapshot

Return On Equity

-69%

YoY: +35%

Industry median: 20% (n=101)

View history

Return On Assets

-12%

YoY: +11%

Industry median: -9.9% (n=98)

View history

Operating Margin

-16%

YoY: +16%

Industry median: -3.5% (n=71)

View history

Current Ratio

1.83x

YoY: +17%

Industry median: 1.13x (n=97)

View history

Quick Ratio

0.99x

YoY: +11%

Industry median: 0.94x (n=62)

View history

Debt-to-equity

5.62x

YoY: +42%

Industry median: 0.32x (n=92)

View history

Revenues YoY

27%

YoY:

Industry median: 5.2% (n=26)

View history

NetIncomeLoss YoY

-22%

YoY:

Industry median: 15% (n=93)

View history

Profitability

Metric Latest value YoY change
Return On Equity -69% +35%
Return On Assets -12% +11%
Operating Margin -16% +16%

Financial Health

Metric Latest value YoY change
Current Ratio 1.83x +17%
Quick Ratio 0.99x +11%
Debt-to-equity 5.62x +42%

Growth

Metric Latest value YoY change
Revenues YoY 27%
NetIncomeLoss YoY -22%

Share Metrics

Metric Latest value YoY change
Entity Common Stock, Shares Outstanding 124,238,017 +2.8%
Common Stock, Shares, Outstanding 123,900,000 +2.8%
Common Stock, Value, Issued $1,238,000 +2.8%
Weighted Average Number of Shares Outstanding, Basic 123,576,000 +2.8%
Weighted Average Number of Shares Outstanding, Diluted 123,576,000 +2.8%

Additional Metrics

Metric Latest value YoY change
Revenue from Contract with Customer, Excluding Assessed Tax $1,587,761,000 +27%
Cost of Revenue $314,950,000 +19%
Research and Development Expense $427,147,000 +34%
Selling and Marketing Expense $806,618,000 +26%
General and Administrative Expense $295,665,000 +50%
Operating Income (Loss) $256,619,000 -48%
Nonoperating Income (Expense) $18,274,000 +63%
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest $274,893,000 -23%
Income Tax Expense (Benefit) $8,083,000 -8.4%
Earnings Per Share, Basic -2 -6.7%
Earnings Per Share, Diluted -2 -6.7%
Cash and Cash Equivalents, at Carrying Value $707,047,000 +33%
Marketable Securities, Current $630,763,000 +50%
Accounts Receivable, after Allowance for Credit Loss, Current $217,831,000 +16%
Assets, Current $1,717,069,000 +35%
Property, Plant and Equipment, Net $86,799,000 -7.2%
Operating Lease, Right-of-Use Asset $44,260,000 -39%
Goodwill $177,000,000 +0.13%
Other Assets, Noncurrent $36,880,000 +33%
Assets $2,476,159,000 +6.7%
Accounts Payable, Current $42,553,000 +27%
Employee-related Liabilities, Current $114,633,000 -11%
Accrued Liabilities, Current $77,664,000 +71%
Contract with Customer, Liability, Current $532,889,000 +20%
Liabilities, Current $936,569,000 +16%
Contract with Customer, Liability, Noncurrent $5,558,000 +50%
Operating Lease, Liability, Noncurrent $45,902,000 -31%
Other Liabilities, Noncurrent $2,795,000 -40%
Liabilities $2,129,296,000 +15%
Accumulated Other Comprehensive Income (Loss), Net of Tax $25,643,000 -206%
Retained Earnings (Accumulated Deficit) $1,280,250,000 -19%
Stockholders' Equity Attributable to Parent $346,863,000 -26%
Liabilities and Equity $2,476,159,000 +6.7%
Common Stock, Shares Authorized 400,000,000 0%
Common Stock, Shares, Issued 123,900,000 +2.8%
Common Stock, Par or Stated Value Per Share 0.01 0%
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents $709,196,000 +33%
Depreciation $21,000,000 -12%
Comprehensive Income (Loss), Net of Tax, Attributable to Parent $300,186,000 -24%
Property, Plant and Equipment, Gross $189,528,000 -8.7%
Operating Lease, Liability, Current $19,965,000 -1.2%
Operating Lease, Weighted Average Discount Rate, Percent 0.05 0%
Preferred Stock, Shares Issued 0
Preferred Stock, Shares Authorized 10,000,000 0%
Preferred Stock, Shares Outstanding 0
Amortization of Intangible Assets $7,000,000 -30%
Interest Expense $24,326,000 -58%
Preferred Stock, Par or Stated Value Per Share 0.01 0%

How we score

This score is transparent and deterministic. We weight profitability, financial health, and growth metrics, then renormalize weights when SEC data is missing.

Metric Weight V1 threshold
ROIC205% to 20%
ROE158% to 25%
ROA102% to 10%
Operating Margin55% to 25%
Current Ratio121.0x to 2.0x
Quick Ratio80.8x to 1.5x
Debt to Equity100.3x to 2.0x (lower is better)
Revenue YoY10-10% to +20%
Net Income YoY10-10% to +20%